Coronavirus (COVID-19) and your safety

Our community’s priority is offer you a safe and blessed stay, so we have changed the accommodation, facilities and running of our retreat centre to put measures in place for your protection.

During these uncertain times with the coronavirus (COVID-19) situation changing daily, we will review this page as we continue to follow advice and guidelines from the government and NHS.  We will also update our Facebook page with any major changes to what we can offer.

If you have booked a stay and changes to restrictions affect your booking we will advise you as soon as possible of the position and contact you to discuss options.

We have provided the guidance below for you for your stay and we are on hand if you have any additional questions.

Shared areas

We ask that for indoor space, guests please use only the building which you have booked – whether the Retreat House or the Cottage (or The Tithe Barn for day groups).   Unfortunately the Dining Room and The Chapel are no longer available.

All our beautiful outdoor spaces are of course still available for you to enjoy. 

When staying with us, we respectfully ask that guests please keep to current social distancing regulations (a minimum of 1 metre but preferably 2 metres) for the safety of everyone you may meet during your stay.

Safer stays

Please bring with you all necessary food items for self-catering, in line with government guidance.

We will provide cleaning products but please bring hand sanitiser to allow you to take the necessary hand-washing and cleaning precautions during your stay. Please follow NHS  guidelines regarding hand washing, particularly when entering and leaving the accommodation.

We would kindly request that on the morning you leave, please help us by stripping and bagging any used bedding, towels and other laundry items in the laundry/black bags provided in your room, with as little shaking of the items as possible.

Symptoms

What to do if developing COVID-19 symptoms before the start of the holiday, whilst on holiday or subsequently:

  • If you develop or a member of your party develops symptoms prior to your stay, please follow the latest NHS guidance in this respect and not travel under any circumstances. Please contact us to let us know.
  • If you develop or a member of your party develops symptoms during your stay please tell us immediately.
  • Similarly, if you develop or a member of your party develops symptoms within 14 days of your stay and a test confirms infection please let us know immediately to allow the necessary measures to be taken.

Contact Tracing

To follow government guidelines with regard to test and trace, we will need to know the names and contact details of all people who visit us, including groups, which we will keep on a guest register.

(Note regarding our use of this data: This information will be retained only for contact tracing and will be destroyed after the government’s specified time period for retaining this information, unless you have separately allowed us to retain your personal details for another specified reason.)

Government advice

To help us keep all our guests and the community safe, we ask that guests coming are aware of and keep to government guidelines. Up to date information and advice regarding COVID-19 can be found on the GOV.UK and NHS websites. In particular please read and familiarise yourself with the following: www.nhs.uk/conditions/coronavirus-covid-19 and www.gov.uk/government/publications/covid-19-stay-at-home-guidance or www.gov.uk/coronavirus

Thank you.